| vivek.baber@finderbro.com |
Jaipur
Technical Support Executive International BPO
📍 Location: Mansarovar, Jaipur
💼 Salary: 30,000 - 36,000 CTC
🗓 Working Days: 5 Days | Shifts: Rotational
📩 Apply: Drop your CV at 7878424845
Job Description
We are hiring Technical Support Executives for a leading International BPO. The role involves assisting global customers with technical issues, troubleshooting product/service concerns, and delivering a high-quality support experience.
Key Responsibilities:
Provide technical assistance via calls, chat, or email.
Diagnose and troubleshoot hardware/software issues.
Ensure timely resolution and excellent customer satisfaction.
Maintain logs, ticket updates, and follow standard operating procedures.
Collaborate with internal teams for escalated issues.
Required Skills:
Excellent verbal & written English communication.
Strong analytical and problem-solving ability.
Ability to work in rotational shifts.
Customer-focused with a positive attitude.
Eligibility:
Qualification: Graduate (any stream)
Prior technical support experience preferred (not mandatory)
�� Why Join Us?
International exposure
Growth-oriented work environment
Attractive salary & incentives
How to Apply:
📲 Send your CV to: 7878424845
Note: Only face-to-face interviews.
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| Experience | 0 - 5 Years |
| Salary | 3 Lac 50 Thousand To 4 Lac 75 Thousand P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | B.A, B.C.A, B.Com, Bachelor of Hotel Management, B.E |
| Key Skills | Technical Customer Support Networking Information Technology Hardware Networking Network Security Desktop Support Troubleshooting Skills Computer Networking Network Troubleshooting Technical Services Laptop Support Hardware Support Hardware Troubleshooting Software Support |
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